FAQ’s Page

Explore our FAQs

What is in a Man Bundle box?

Each Man Bundle box is custom tailored for our customers. You can expect to receive a full size product and a variety of sample sized products with each order.

We try to switch it up so you are receiving all types of beard and hair products.

Our goal is for you to never run out of the products you need again and love what we send.

Please contact us at [email protected] if you want any other questions.

When will I get my box?

Boxes will mail out shortly after you sign up, so expect yours soon after! We do not guarantee delivery dates, however, we do our best to send yours as soon as possible.

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Refund or return?

Please contact us at [email protected] and we can assist you will all your refund and return needs. If you receive a box with a spilled product, contact us and we can arrange for a new box to delivered to you. We do reserve the right to not refund or return a box, please refer to our terms and conditions for more information.

What is Man Bundle and why do I need it?

What is Man Bundle? Man Bundle is a subscription box for men’s grooming and hair care products. We believe that in order to grow a healthy head of hair or beard men need to proper tools to achieve such tasks. Our subscription boxes will supply you with hand picked high quality products.

Man Bundle is a small company dedicated to great customer experiences, providing honest value to our customers, and an overall enjoyable experience, we hope you join us.

We are leaders in providing quality hair care and grooming рrоduсtѕ. Our consumers аrе proud, brand loyal and cost conscious. We are very protective of оur nаmе and do so by ѕееking product еxсеllеnсе and efficient distribution while maintaining affordability. Our continued рrоduсt research allows us tо оffеr the very best to our existing customers while we work very hard to also make sure our old customers have the latest grooming product available.

If you have any further questions about Man Bundle, you can read about Man Bundle on our about us, or email us directly at [email protected], or follow us on social media and interact with our employees.

How do we pick our products?

At Man Bundle we find grooming products that do not contain harmful chemicals, are environmentally friendly and provide the best value for our customers. Promoting healthy soaps and shampoos is something we as a company believe in.

In order to ensure you are receiving quality products, we personally use the products we send to you. We wouldn’t want to send you anything we wouldn’t want to use ourselves.

When can I expect to be billed?

You will be billed on signup.

For Month to Month subscriptions you will be automatically renewed and re-billed each month.

For three month subscriptions, you will be charged $96 dollars + tax on signup

For six month subscriptions, you will be charged $180 dollars + tax on signup

For twelve month subscriptions, you will be charged $336 dollars + tax on signup

What forms of payment can I use?

Man Bundle can can accept Visa, MasterCard, American Express, Discover, JCB and Diners Club.

We do not accept cash or check.

Where does Man Bundle ship?

At the moment we can only ship within the United States. If you are outside of the United States feel free to contact us at [email protected] and we may be able to work something out.

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Can I give your box as a gift?

Yes! The Man Bundle makes a great gift

 

If you want you box delivered on a specific date email us at [email protected] and we can accommodate.

Do I have to create an account?

Yes! A Man Bundle account will simplify ordering products, managing your subscription, modifying orders, ordering gifts for friends and loved ones, and canceling your subscription if need be. Your account is simple and safe to use.

How far in advance can I order a gift subscription?

As soon as you subscribe,  Man Bundle will process payments and start shipping deliveries! Email our support team [email protected] for any special requests. We’ll try our best to accommodate any special requests.

What if I am allergic to the products delivered?

Please let us know when you create an account if there are any specific allergies we need to know about. Please make sure to check all products for any allergies before you use them. If you are allergic to any of the products delivered to you please contact us immediately and we can send you brand new products. For your safety, please check and follow all directions on all the packaging. Discontinue the use of any product if you start to have side effects. You should always patch test a product if you have skin sensitivities. To do so, place a small amount of product on a small area of your skin and let it sit for a few minutes, if there is any sort of abnormal sensation discontinue use immediately and we can exchange the product. Please refer to the terms and conditions for information.

How do I cancel my Man Bundle subscription?

I want to cancel my Man Bundle subscription? How do I do so?

To cancel your subscription, please login into your account. You will be able to cancel you subscription inside of the account settings. If you have any issues with cancelling your account, please email us at [email protected] and we will help you get them resolved.

What happens if I already paid but want to cancel and get a refund?

You must cancel your subscription renewal prior to being renewed.  We are unable to refund your subscription renewal after renewal has taken place, as your order will already be processed and ready for shipment.

Example: You purchased a subscription box on July 1st, 2015.  You are automatically renewed on August 1st, 2015.  You must cancel your subscription prior to August 1st, 2015, or else the sale is final and cancellation requests will be applied to the following renewal cycle.

Please refer to the Terms and Conditions page if you have any further questions.

Still need help? Use the contact form below to send us an email.




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